Culturetopia Training Programs
Lead Smart
High Performance Leadership Essentials
Category:Leadership
Format: 1/2 day or full day; delivered by certified trainer
LeadSmart is a unique developmental program that addresses the essential leadership skills necessary to create highly productive work environments where employees can do their best work. The program is designed to assist and inspire front-line supervisors, leaders and managers at every level in transforming their workplace and improving bottom-line performance.
Contact us below for additional information or download course overview (PDF).
Speak Smart: Business Presentation Skills
Business Presentation Skills
Category: Presentation Skills, Communication
Format: 1/2 day, full day or 2-day; delivered by certified trainer
Whether it’s through sales presentations, speeches, one-on-one meetings – or just serving a customer, the ability to connect and effectively communicate with your audience is critical. This module will teach essential communications skills every one needs to transfer knowledge, deliver customer service, inspire others, and get results. Contact us for complete course synopsis.
Contact us below for additional information or download course overview (PDF).
Culturetopia
Creating a Supportive Work Environment
Category: Teamwork, Culture, Leadership
Format: 1/2 day; delivered by certified trainer
This program is designed to build fundamental workforce skills necessary to create a highly productive culture resulting in improved performance metrics. This module will help to identify and create an effective company culture impacting morale, relationships, productivity and communications.
Contact us below for additional information or download course overview (PDF).
Servicetopia
Everyday Extraordinary Customer Service
Category: Customer Service
Format: 1/2 day; delivered by certified trainer
A learning program designed to value, define and implement a focused, customer service approach – one that places a system-wide preeminence on customer satisfaction. This module teaches your organization how outrageous internal and external customer service can transform a company and impact the bottom line.
Contact us below for additional information or download course overview (PDF).
Team Smart
Teams Skills that Work
Category: Teamwork, Leadership
Format: 1/2 day; delivered by certified trainer
This program is designed to achieve the goal of every team – more work, better work and faster work. The only way to achieve more, better, faster is through empowered, motivated and high-performing teams that work together to utilize shared values, common goals, and engaging communications.
Contact us below for additional information or download course overview (PDF).
Resolve Smart
Conflict Resolution Skills
Category: Conflict Resolution, Leadership
Format: 1/2 day; delivered by certified trainer
Based on famed Thomas-Kilmann research which studied disagreements and people’s preferences for dealing with conflict situations, this program provides key insights, tools and methodology for managing and resolving all types of conflict – and creating a healthy workplace environment.
Contact us below for additional information or download course overview (PDF).
Change Smart
Navigating the Change Process
Category: Change Management
Format: 1/2 day; delivered by certified trainer
Change is never easy but it doesn’t need to be difficult. This module helps employees understand the basis for accepting, embracing and leveraging any organizational change to everyone’s benefit. Participants learn the critical foundation and tools for navigating the change process in a healthy manner.
Contact us below for additional information or download course overview (PDF).
Gen Smart
Managing Millennials
Category: Generational Workforce
Format: 1/2 day; delivered by certified trainer
Managing the Millennials workshop helps leaders and managers understand their Millennial employees and focus on some fundamental areas that have been shown to make a difference. This workshop focuses on specific skills managers at any level can use to improve the effectiveness of their changing work force.
Contact us below for additional information or download course overview (PDF).
People Smart
The Power of Unity in Diversity
Category: Diversity
Format: 1/2 day or full day; delivered by certified trainer
This is a diversity awareness module that helps employees operate in harmony and truly understand the value of appreciating differences. As employees begin to understand and work together, satisfaction, productivity and customer service increase while turnover, grievances and lawsuits decrease.
Contact us below for additional information or a complete course synopsis.
Sell Smart
Customer Focused Sales Skills
Category: Sales, Customer Service
Format: 1/2 day or full day; delivered by certified trainer
This module teaches a unique customer-centered selling methodology applicable for any type of organization desiring a productive and profitable sales force. The program is built on instilling a sustained and integrated consultative process and high-level communication skills for front-line employees, sales professionals and sales management.
Contact us below for additional information or a complete course synopsis.
